Join Us Now - Customer Support Officer
We are looking for creative individuals who can take initiative, enjoy working with the latest technologies and have a passion to offer the best customer experience.
At APCOPAY we strive to build the leading payments platform which services clients around the globe. We offer various payment services including but not limited to credit card processing solutions, wallets, payment alternatives & crypto processing.
The team is based in our office in Malta with a friendly and supportive environment with training that will help you grow professionally
You will be responsible for:
- Support customers via e-mail, chat, ticketing system and telephone
- Work together with your team to achieve the best customer satisfaction (including other KPI's)
You’re Good At:
- Excellent Communication both written and verbal
- Organizational Skills
- Time management
And willing to learn and adapt in a fast-paced environment
What we consider as assets
- Experience in Customer Support
- Knowledge on Online Payments