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Join Us Now - Customer Support Officer

We are looking for creative individuals who can take initiative, enjoy working with the latest technologies and have a passion to offer the best customer experience.

At APCOPAY we strive to build the leading payments platform which services clients around the globe. We offer various payment services including but not limited to credit card processing solutions, wallets, payment alternatives & crypto processing.



The team is based in our office in Malta with a friendly and supportive environment with training that will help you grow professionally

You will be responsible for:

  • Support customers via e-mail, chat, ticketing system and telephone
  • Work together with your team to achieve the best customer satisfaction (including other KPI's)


You’re Good At:

  • Excellent Communication both written and verbal
  • Organizational Skills
  • Time management

And willing to learn and adapt in a fast-paced environment

What we consider as assets

  • Experience in Customer Support
  • Knowledge on Online Payments
Interested individuals should send a detailed CV and covering letter to Elaine Cini at [email protected] by Friday 5th July 2019.  Applications will be treated in the strictest confidence and will be acknowledged after the closing date.

Join Us Now!

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Our Solutions

Why us?

Personalised and Flexible Service

We offer a tailored service and strive to provide customers with the necessary time and attention.

Robust and Trusted Platform

Our platform caters for high volumes with 100% availability guarantee. We constantly innovate and roll-out system updates and new features.

Your Single Point of Contact

We negotiate volume pricing on your behalf and handle all discussions with our processors and payment providers.

Industries We Serve

We designed our platform to cater to numerous industries. If yours is not listed here, give us a shout!

Detect fraudulent transactions earlier, increase approval rates and mitigate chargebacks, reach more customers and maximise your transaction success rates. Contact our experienced team to assist you in navigating the complex waters of payments for online gaming industry.

Maximise your e-commerce transactions from shoppers worldwide using different channels and currencies. The team at APCOPAY brings extensive knowledge and experience in the industry and will assist you in optimising your payment solutions ensuring seamless customer shopping experience.

Integrate APCOPAY with your online reservation software and perform authorizations on credit cards with delayed capture, upselling through tokenisation, advance cards verification for quicker groups check-in, etc. These and many more features designed for travel industry will ensure seamless booking experienc...

Our aim at APCOPAY is to create ways to make payments simple and give users the experience they want. Our global coverage, 100+ currencies, 30+ languages will help you to engage customers across the globe and maximise your conversions.

Our effective anti-fraud suite, risk management, inbound and outbound payments in multiple currencies coupled with long term relationships with reliable banks make as the perfect payments processing solution provider for Forex brokers and platforms.

Use APCOPAY to get paid securely from customers worldwide. Mobile payments, dynamic registration, early bird discounts, tokenisation and many more features to ensure seamless checkout for your customers and greater revenue for you.

Our Partners


Apco Systems forms part of Harvest, the Hili Ventures Technology Division. Harvest delivers system engineering, software development, security solutions, integrated business applicationse-payments platform, business intelligence as well as other IT Services. With Harvest management expertise, technological prowess and operation excellence is guaranteed.

Find out more about Harvest

Let’s keep in touch!


Apco Systems
Nineteen Twenty Three, Valletta Road
Marsa, MRS 3000, Malta

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